SARASOTA, Fla. - Austin ricochets around the Ritz-Carlton hotel room, bouncing from bed to chair and leaping high to lick the face of his personal masseuse. He's an energetic 4-year-old pug, so there is a lot of wriggling as his "privileged pup" pet massage begins. But soon his eyelids droop and his tiny muscles relax under the soothing touch of Darlene Davison, the Ritz-Carlton Sarasota's spa director."OK, sweetheart, OK. There you go," coos Davison, creator of the luxury hotel chain's latest indulgence - the $130 dog massage. More →

Chris's key was left over from a previous job, maybe fifteen years ago. He said the key had opened either a file cabinet or the access panel on an old VAX computer. A little research revealed that the exact same key is used widely in office furniture, electronic equipment, jukeboxes, and hotel minibars. It's a standard part, and like most standard parts it's easily purchased on the Internet. We bought several keys from an office furniture key shop - they open the voting machine too. We ordered another key on eBay from a jukebox supply shop. The keys can be purchased from many online merchants. More →